Questions
Everything people ask before they order. If yours isn't here, the contact page reaches a real person — there's only one of us.
- What is a Pitchabode?
- A piece of typographic word art made from the real place names around a UK postcode. We start at your exact postcode and work outwards in a circle, taking the closest places first and widening the search until we have enough — so what you get is genuinely your immediate surroundings, not a rough sweep of your town. The default is a curated mix: a flavour of everything near you, the streets and the landmarks and the water and the pubs all in one. Or pick a single theme and have a whole print of one thing — the pubs, the castles, the rivers, the stations, the beaches — whichever your postcode has enough of to fill a design. It’s arranged into one composition with a hero word at its heart, and you can have it as a framed or unframed print, a t-shirt, a cushion or a tote bag.
- Your places, not your address
- The postcode builds your design and is never shown on it. Not the full postcode, not even the district. What you get is words — the names of the places around you, and your hero word. So a print in your hall, or a photograph of it online, says somewhere you love without telling anyone where you live. We hold only what an order needs: your name, email, delivery address and the order itself. Payment is handled entirely by Stripe, so we never see or store your card details. We’re registered with the Information Commissioner’s Office, and you can ask us any time to see what we hold, correct it or delete it.
- How do I make mine?
- Type in a full postcode and we search outwards from that exact point, so the names you’re offered are the ones nearest you first. You’ll see which themes your area can support — somewhere coastal offers beaches and headlands, a market town offers pubs and streets — and you pick one, or keep the curated mix. We show you every name we’ve found, and you untick anything you’d rather leave off. Choose your hero word, ours or your own, pick from six colours and eight fonts, and choose what you want it on. The design builds in front of you, and there’s nothing to pay until you like what you see.
- Is every postcode different?
- Completely. We search from your exact postcode outwards, not from your area, so two streets a few hundred yards apart produce different designs. The names, the layout and the hero word all come from your postcode alone.
- What’s the hero word?
- The big phrase at the centre of the design — “Where Rivers Run”, “Banter and Beer”, “Land Meets Sea”. We suggest one based on your postcode and its theme, and you can keep it or write your own.
- What can I have it on?
- Four things, all in the same six colours so a set matches: prints from £20 (or a digital download at £15), a t-shirt at £30, a cushion at £35 and a tote bag at £25. Delivery is included on everything.
- What sizes and finishes do prints come in?
- Rectangular in A3 or A2, or square in 30x30cm or 40x40cm, framed or unframed. The paper is Enhanced Matte Art, a 200gsm heavyweight fine art stock, printed Giclée with pigment inks — the method galleries use. Frames are our Classic frame with Perspex glazing, in eight colours. There’s also a Studio File if you’d rather print it yourself.
- What colours can I choose?
- Six: White, Ivory, Gold, Grey, Navy and Black. They’re matched across every product, so your cushion and your t-shirt are the same colour, not a near miss.
- How long does it take?
- Everything is made to order in the UK. Prints go into production within 24 to 72 hours, and t-shirts, cushions and totes within 72 to 120 hours, then ship. Exact delivery times show at checkout.
- What if a place I love isn’t there?
- You see the full list before you buy and can untick anything you don’t want, so the names on your design are your choice. If something important is genuinely missing, get in touch and we’ll look at it.
- Can I return it?
- Every piece is made to order and personal to you, so we can’t accept returns for a change of mind. If anything arrives damaged, faulty or not what you ordered, tell us and we’ll put it right — see the Returns page.
- Do you ship outside the UK?
- We’re built around UK postcodes and deliver across the UK. For anywhere else, check at checkout or drop us a line.
Still wondering?
Send us a postcode and we’ll check it for you before you buy.
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