Terms & Conditions

These terms govern your use of pitchabode.co.uk and any order you place. By ordering, you accept them.

1. Who we are. Pitchabode is a trading name of Michele Walsh, a sole trader based in the UK. Business address: 66 Paul Street, London, EC2A 4NA. Contact: hello@pitchabode.co.uk.

2. Our products. We sell typographic art prints generated from UK postcode data, supplied as digital files, unframed prints, or framed prints. Each print is personalised and made to order.

3. Orders. Placing an order is an offer to buy. A contract forms when we send order confirmation. We may decline or cancel an order (e.g. payment issues, an error in price or description, or a postcode we can’t fulfil) and will refund any payment taken.

4. Price and payment. Prices are in GBP and shown at checkout. Payment is taken at order via Stripe. We don’t store your full card details.

5. Personalisation. You’re responsible for entering the correct postcode. Because each item is personalised, please check your order carefully before paying — see Returns.

6. Delivery. Items are made to order and shipped by our print partner. Estimated production and delivery times are shown at checkout; these are estimates, not guarantees.

7. Your rights. Nothing here affects your statutory rights under UK consumer law, including the Consumer Rights Act 2015.

8. Intellectual property. The designs, layouts and site content are owned by Pitchabode. You may use a print you’ve bought for personal display; you may not resell or reproduce our designs commercially.

9. Liability. We’re responsible for foreseeable loss caused by us breaking these terms or failing to use reasonable care. We’re not liable for losses that aren’t foreseeable, or for business losses. Nothing limits liability that can’t be limited by law.

10. Governing law. These terms are governed by the law of England and Wales and subject to its courts.